| Course | |||||
|---|---|---|---|---|---|
 | Hourigan Leader Hourigan Leader Continued Conversations | ||||
 | Hourigan Leader Should you be managing or leading? Is there a difference? Is one preferable over another? Here, you’ll learn the difference between the two terms, get some tips on when to lead and when to manage, and find out the skills you need for both. | ||||
 | Hourigan Leader It’s official: With a 93 percent Fresh rating on Rotten Tomatoes, a score of major award wins and nominations, and over half a billion views according to Nielson, Ted Lasso is a hit. This scrappy fish-out-of-water story offers wonderful... | ||||
 | Hourigan Leader Workplace disagreements are inevitable. What sets many successful leaders apart is the ability to successfully persuade others to their way of thinking and not just “win” individual disagreements. In this set, readers will learn effective... | ||||
 | Hourigan Leader How well do you show compassion to those in your workplace? Learn about the three components of understanding, how to put kindness into action, and the three pillars of compassionate leadership. | ||||
 | Hourigan Leader The business landscape is continuously changing, and according to ChangeWise, this change is certain to keep increasing. Leaders must adopt some agility in order to be successful amidst so much change. Learn the different ways you can become a... | ||||
 | Hourigan Leader We all know that communication is important in life and in business, but if you aren’t bringing it full circle, then you aren’t getting everything out of it. Learn more about communication loops, what they are, why they matter, and how to... | ||||
 | Hourigan Leader Recognizing when your ego is inflated isn’t as easy for us as it is for those observing and interacting with us. Here, learners will understand what ego is, how to identify ego traps, and what questions to ask to keep their own egos in check. | ||||
 | Hourigan Leader Leadership isn’t always a solo act. Sometimes, it’s an ensemble cast where everyone has a different role to play. Learn the benefits of co-leadership and gain some tips on how to best implement it. | ||||
 | Hourigan Leader Poor customer care equates to losing customers, as well as damaging reputation. Learn the importance of more in-depth customer focus using the 5 Whys Technique, thinking about interconnectedness, and developing greater customer empathy. |
